Refund policy

Refund Policy for Aspire

Thank you for shopping at Aspire! We strive to provide you with the best products and service, but if you are not completely satisfied with your purchase, we are here to help.

1. Refund Eligibility:

  • To be eligible for a refund, the item must be unused and in the same condition that you received it.

  • The item must be in its original packaging.

  • You must provide a proof of purchase or order number.

2. Refund Timeframe:

  • Refunds can be requested within 30 days of the original purchase date.

  • Once we receive your returned item, we will process the refund within 7-10 business days.

3. Non-Refundable Items:

  • Certain items cannot be refunded, including:

    • Gift cards

    • Downloadable software products

    • Sale or clearance items

4. How to Request a Refund:

  • To request a refund, please contact us at support@tech-aspire.shop or call us at 877-330-5078.

  • Please provide your order number and the reason for the refund request.

5. Return Shipping Costs:

  • Customers are responsible for return shipping costs unless the return is due to a mistake made by Aspire (e.g., defective products, wrong items shipped).

6. Refund Method:

  • Refunds will be processed to the original payment method used during the purchase.

If you have any further questions or need assistance with your return or refund, please do not hesitate to reach out to us.

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